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Our commitment to safeguarding your privacy is of utmost importance. Hence, we have prepared this Privacy Policy to elucidate our procedures regarding the collection, utilization, and disclosure of information when you engage in the following activities:
- Accessing an Emplay website that is linked to this Privacy Statement
- Interacting with Emplay as a representative of a company that holds an account with Emplay (e.g., you are a customer or supplier)
- Creating or utilizing an account provided directly by Emplay (not through our customers)
- Registering for or attending Emplay marketing, learning, or training events or webinars
- Providing feedback on our products or services
- Receiving sales or marketing communications from us, such as emails or phone calls
Please note that this Privacy Statement does not encompass the processing of personal information on behalf of our enterprise customers as a processor. If you are a student, employee, or job applicant of a company utilizing Emplay's product or service, and you have any queries or concerns regarding the personal data your company has stored about you in Emplay (where Emplay acts as a processor), kindly direct your request to your respective company. Please be aware that Emplay may not be able to respond to your request immediately. Separate guidelines are provided to Emplay employees, job applicants, and visitors to Emplay facilities, outlining the usage and protection of their information. For the sake of clarity, our Site, services (including bots, messaging and networking, and other services), and App are collectively referred to as the "Services" throughout this Privacy Policy to enhance readability.
Our primary objective in gathering information is to provide and enhance our Services, manage your usage of the Services (including your Account if you have one), and ensure your seamless experience and navigation through our Services.
Emplay collects the following types of data:
Personal Data:
"Personal Data" refers to information that pertains to a specific individual who can be identified. Emplay generally collects two types of Personal Data: Personal Data from Website users and Customers, and Personal Data from Customers' End Users.
Data from website:
Emplay collects various types of data from visitors to our website, including data that can be used to personally identify them, such as name, company name, email address, phone number, or any other identifier that allows online or offline communication with you.
Customer Information:
Emplay collects Personal Data from Customers that pertains to their accounts and their management. As Customers explore Emplay services, we may also collect information through commonly-used information-gathering methods, such as cookies and web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from Customers' web browsers (such as browser type and language), their Internet Protocol ("IP") address, and their interactions with Emplay services (such as viewed web pages and clicked links).
Customers' Personal Data may be utilized by us to deliver goods and/or services, process payments, manage sweepstakes and contests, enhance the functionality of Emplay services, improve our marketing and promotional efforts, analyze user interactions, customize user experiences with Emplay services, contact customers, resolve issues, settle disputes, perform administrative tasks, enforce agreements such as our Master SaaS Subscription Agreements or Terms of Service, comply with the law, and assist with law enforcement efforts.
Customer's End User Data:
In order to provide the Emplay service to Customers, we collect certain Personal Data as well as additional Non-Personal Data about Customers' End Users ("Customer's End User Data"). Emplay does not control or endorse any messages or requests for Customer's End User Data made by a Customer to a Customer's End User.
If a customer utilizes the GenAI Services, relevant portions of the customer's content, including their end user data, may be shared in anonymized or as-is form with other applications or websites, including third-party AI providers, as permitted by the customer for their engagement with Emplay.
Customers' End Users should be aware that they may be required to provide such Customer's End User Data to use the Customer's website(s), web applications, API, and/or mobile application(s), and that their data may be included in the information provided to Emplay through their use of Emplay services. The security of any information disclosed by a customer's end user should be evaluated by reviewing the privacy policies of the customer's website(s), web applications, API, and/or mobile application(s). If Emplay comes into contact with any Customer's End User Data, we will make commercially reasonable efforts to protect its privacy in accordance with the terms of this Privacy Policy.
When a Customer's End User requests access, correction, amendment, or deletion of inaccurate Customer's End User Data, they should contact the relevant Customer directly for removal as Emplay has no direct relationship with those Customer's End Users. Once such a Customer requests the removal of applicable Customer's End User Data, Emplay will respond to such a request within the agreed Service Level Agreement (SLA) discussed with the customer.
Emplay's Customers may electronically submit Customer's End User Data to us. Unless specified in Emplay's agreement with the Customer or as required by applicable law, Emplay will not review, share, distribute, or make any reference to such Customer's End User Data. Emplay acknowledges the right of Customer's End Users
Non-Personal Data: Data that does not directly identify an individual is referred to as "Non-Personal Data.
"Website Users:
Emplay collects various information about you as a website user, including communication with you, browsing session information (Internet activity), such as browsing and search history, interactions with the website, and geolocation data (based on IP address).
Non-Personal Information from Customers:
Emplay may receive non-personal data from customers, such as the URL of the website visited before and after using Emplay services, the type of browser used, and general or aggregated location data. This information is automatically collected through electronic techniques like Cookies, Web beacons, or Pixel tags, as described in detail in this Privacy Policy.
We use Non-Personal Data to deliver goods and services to customers, enhance the functionality of Emplay services, troubleshoot issues, administer the services, analyze trends, compile demographic data, comply with relevant laws, and assist with law enforcement efforts. We may also disclose this information to authorized Third-Party Service Providers to assess the overall effectiveness of our products and services.
Non-Personal Information from Customer's End Users:
Customers of Emplay have the ability to electronically provide non-personal data about their end users to Emplay services. Unless specified in Emplay's agreement with the Customer or as required by applicable law, Emplay does not review, share, distribute, or reference any such Non-Personal Data. Emplay utilizes this non-personal data to improve or provide the Emplay service.
Cookies: To simplify and personalize your experience with Emplay services, we may store cookies on your computer or similar devices. When you visit a website, a text file called a cookie is downloaded to your device. Cookies help us track your website visits and activities, and with your consent, they can remember information about your preferences to tailor the website's operations to your needs.
Other tracking tools: Web beacons and pixel tags provide us with Non-Personally Identifiable information about your access to the Emplay website. These tools allow us to track visitor traffic, analyze user behavior, and measure the effectiveness of our promotions. We may also utilize pixel tags and web beacons provided by our marketing partners for similar purposes.
We do not intend to collect Personally Identifiable Information (PII) from children under 13. If we discover that we have unintentionally collected PII from a child under 13, we will promptly delete such information from our records.
Emplay may disclose or provide access to your personal information to third parties in the following ways:
- Emplay Affiliates: We may share personal information with affiliates within the Emplay group if it is necessary to fulfill a request you have made or for customer support, marketing, technical operations, event registration, or account management purposes.
- Service Providers: We may share personal information and categories of personal information with third-party service providers or vendors who perform tasks on our behalf, such as marketing, call recording and data enrichment, customer support, email fulfillment, and payment services. These service providers are only authorized to use the personal data we provide in accordance with Emplay's instructions.
- Emplay Partners: When you participate in webinars, events, or other activities where Emplay partners with third parties, we may share your contact information and interests with these authorized third parties so they can contact you about Emplay.
- Your Business: If your organization is a customer or potential customer of Emplay, we may share your personal information with relevant personnel within your organization. For example, we may disclose a list of event attendees or end-user queries that your organization needs to address instead of Emplay.
- Additional Disclosures: Emplay may disclose information if we believe in good faith that it is necessary to: (a) comply with legal requirements or legal processes; (b) protect and defend our rights or property; (c) enforce our website Terms and Conditions; and/or (d) act in the best interests of our clients, users, or others. In the event of a business transition, such as a merger, acquisition, or sale of assets, your personal information may be one of the transferred assets. However, we will notify the actual or potential buyer that they may use your personal information only for the purposes stated in this Privacy Statement. Emplay may also seek your permission before disclosing your information to other unaffiliated third parties not mentioned in this statement.
We implement technical and organizational measures to ensure the security of your personal information, taking into account the nature of the information and the risks associated with its processing. However, it is important to note that no data transmission over the internet can be guaranteed as completely secure. It is your responsibility to keep your password or other authentication credentials secure in order to access password-protected or secured resources.
As a global business, Emplay adheres to all legal obligations when transferring, storing, or processing your personal information outside of your country of residence. We take necessary precautions to protect your privacy, fundamental rights, and your ability to exercise those rights.
Our services may contain links to other websites and services. Any information you provide on or to a third-party website or service is directly sent to the operator of that platform and is subject to their privacy policies. We are not responsible for the content, privacy practices, or security policies of such websites or services, and our privacy policy does not apply to them. We recommend carefully reviewing the privacy policies of other websites and services you access to safeguard your information.
The data we collect is governed by the privacy policies in effect at the time of collection. However, we reserve the right to periodically modify and update this privacy statement. If there are significant changes to this Privacy Policy, we will notify you by posting them on the Services, sending you an email, or using another method determined at our sole discretion. We will also specify the effective date of the changes.
If you have any questions regarding our Privacy Policy, please feel free to contact us online or via email: zinger@emplay.net