SAP AMS Automation
HR Service Desk
User Transaction Bot
Seller Experience Bot
Employee Experience Bot
Change Management Support
Conversational Learning and KM
Deep answer extraction | Context retention | Tacit knowledge generation
Zinger is not just an answering machine. It is a problem solving engine.
Discovers knowledge from enterprise content and transaction systems.
Extracts highly relevant answers from deep within documents, videos, web pages, and databases.
Asks qualifying questions, creates dynamic filters, and retains context for follow up questions.
Personalized by role, region, access privilege, preferences, and transaction history.
Learns to rank based on individual and collective user behavior. Escalates on thumbs down feedback for corrections and incorporating them.
Summarizes understanding of the answer and generates human-like responses.
Recommends and generates
insights from enterprise resources
Suggests next questions others ask, SMEs who can help, and action prompts.
Captures clicks, comments, reactions, posts, and query history to personalize results and identify SMEs.
Checks in with users on topics of interest, issues faced, and work goals to improve recommendations and identify content needs.
Generates tacit knowledge by escalating unanswered questions to SMEs to update and curate content assets.
Connects with bots to complete transactions.
Zinger mitigates the risks of Generative AI and offers the flexibility to switch models
based on size, confidentiality, and cost concerns.
Generates content and evaluates long text outputs using LLMs
Emails, demo scripts, pitches, contracts, proposals, quizzes, etc.
Resume, feedback, meetings, emails, whitepapers, presentations.
Answers, resume, pitches, feedback, assessments
Integrates with multiple systems out of the box.
See how can you benefit from using a chatbot to deliver training, service your clients, and grow sales.
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